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Question:

Question: AirPods stuck in super thick hard shell plastic case

hello please help me 😭 my airpods are stuck in this case, its really thick and hard plastic like it literally doesnt move at all. its the type that has the liquid glitter in it. ive been trying to get it off for 2 days and it has not budged. the top comes off soo easily but the bottom is impossible. pls pls pls suggest what i should do

[Re-Titled by Moderator]

Posted on Nov 16, 2020 1:38 PM

Helpful answers

Question marked as ★ Helpful

Dec 28, 2020 6:38 PM in response to sungchans In response to sungchans

The easiest way to remove this and also not damaging (when I did attempted this) is I put the lighting charging cable into the charging slot and held the hard plastic part of the cable and pushed up whilst holding the case from the sides. A couple of firm pushes and it should come straight out; I really hope that helps :)

Dec 28, 2020 6:38 PM

Nov 17, 2020 6:01 AM in response to sungchans In response to sungchans

Hello,

Hmm, you can still remove the AirPods, correct? If so, take them out, and then try putting the case in the refrigerator, or gently warming it to see if it helps.

If you can't get it out, if can order a replacement charging case here:

Order replacements for Lost or Missing AirPods

Good luck.

Nov 17, 2020 6:01 AM

Nov 17, 2020 6:33 AM in response to MrBill3 In response to MrBill3

thank you for the response! just wondering, what would putting the case in the refrigerator do??

Nov 17, 2020 6:33 AM

Nov 17, 2020 9:53 AM in response to sungchans In response to sungchans

Hello,

Putting it in the refrigerator might make the charging case or the outer case shrink and therefore it might slide out. Roughly equivalent to putting your hand in cold water when you can't remove a ring. Just a thought :-)

Good luck.

Nov 17, 2020 9:53 AM

Question marked as ★ Helpful

Dec 28, 2020 6:38 PM in response to sungchans In response to sungchans

The easiest way to remove this and also not damaging (when I did attempted this) is I put the lighting charging cable into the charging slot and held the hard plastic part of the cable and pushed up whilst holding the case from the sides. A couple of firm pushes and it should come straight out; I really hope that helps :)

Dec 28, 2020 6:38 PM

Jan 19, 2021 3:06 PM in response to jxhXra In response to jxhXra

Thank you smart internet stranger. This worked to remove my daughter's impossibly stuck case!

Jan 19, 2021 3:06 PM

Jan 19, 2021 3:49 PM in response to Ji11a In response to Ji11a

You are so welcomeeee, thank you for the compliment; hope you have a lovely day !

Jan 19, 2021 3:49 PM

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Question: AirPods stuck in super thick hard shell plastic case